Q1: How long is your lead time?
A: Generally during Peak Season: 25 days; Off Season: 15 days, depending on quantities.
Q2: How is your pricing structured?
A: We are a manufacturer, not a trading company. We provide favorable prices by eliminating middlemen.
Q3: What are your payment methods?
A: We support T/T, with a 30% deposit upon contract and the remaining 70% before shipment.
Q4: What is your after-sales service policy?
A: We include 2% easy-wear parts with shipments. Damaged components under warranty are replaced for free.
Q5: Is the equipment easy to assemble?
A: Yes, we provide videos, pictures, assembly drawings, and labeled parts for easy setup.
Q6: Can I customize the products with my own logo?
A: Yes, we offer OEM services to include customer logos on our products.
StepUp Treadmill
