Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
We accept orders from 2 sets for strength or cardio equipment (treadmill or exercise bike). Sample orders of 1 set are also available at sample pricing.
What are the available payment methods?
We support T/T and L/C. Generally, a 50% deposit is required, with the remaining 50% balance cleared before shipment.
What is the typical delivery timeframe?
If the machine is in stock, it ships immediately after payment (transportation takes ~30 days). For custom or out-of-stock items, production takes approximately 25 days.
Do you conduct quality testing before shipping?
Yes, we perform 100% rigorous testing on all goods before they leave our facility to ensure perfect functionality.
Can you help with a gym club layout design?
Yes! We have a professional design team that can provide the best equipment solution and layout based on your site dimensions and specific requirements.
What is the warranty period for this treadmill?
We provide a 3-year warranty for our commercial treadmills, ensuring long-term reliability for gym environments.