❓ Frequently Asked Questions
1 Why do you choose us?
We offer direct factory supply with a wide variety of products including strength and cardio equipment. We maintain a strict quality control system, quick response times, and reliable after-sales services.
2 What are your terms of payment?
Our terms are T/T 30% as deposit, with the balance due before delivery. We provide photos of the products and packages before final payment.
3 How about your delivery time?
Generally, it takes 25 to 40 days after receiving your down payment. The exact time depends on the specific items and quantity of your order.
4 What is the warranty and after-sales service?
We provide a warranty period during which we will send replacement components for free to replace any damaged parts.
5 Do you test all your machines before delivery?
Yes, we conduct a 100% test on all machines before they are delivered to ensure quality and functionality.
6 How do you maintain a long-term business relationship?
We focus on maintaining high quality and competitive pricing to ensure our customers benefit. We respect every customer as a friend and conduct business with sincerity, regardless of their origin.