Frequently Asked Questions
What is the maximum speed and user weight for the Venus-XI?
The treadmill supports a maximum speed of up to 25 km/h and can accommodate users weighing up to 200 Kgs, making it ideal for heavy-duty commercial use.
What kind of screen and entertainment features are included?
It comes standard with a 10.1" Android Touch Screen featuring WiFi, Bluetooth, and USB connectivity. You can play music, watch videos, use Map mode, and even project your phone screen. Larger screen options (21.5" and 31.5") are also available.
How does the "Tai Chi" shock absorption system work?
The Tai Chi system is designed with a specialized front buffer area to minimize vibration and impact on the runner's joints, while the rear section provides a solid platform for powerful leg push-off.
Does it support wireless charging for mobile devices?
Yes, the console includes a wireless charging function and an iPad bracket, allowing you to keep your devices charged and accessible while you exercise.
What is the warranty coverage for this treadmill?
We provide a 2-year warranty for all parts and a 5-year warranty specifically for the motor, starting from the date of shipment.
Is the incline range adjustable?
Yes, the Venus-XI offers an extensive incline range from -4% up to 20% with 24 different levels of adjustment to simulate various running terrains.